Lou leads risk programs in various risk disciplines for Infinitive Insight. He counsels clients on how to leverage risk management to reduce uncertainty, enhance the organizational brand and achieve strategic objectives.
Prior to joining Infinitive, Lou was the Chief Risk Officer at Independent Health, where he provided strategic insight into risks threatening organizational value and supported risk-informed decision-making at strategic and operational levels. He created and led the Risk Office, which included ERM/ORSA, as well as Business Continuity and Crisis Management, Information Risk (Security and Privacy), Fraud Control, Vendor Management, and Internal Audit.
Lou’s business continuity and crisis management skills were developed while building and leading the Business Continuity Office at Nextel Communications. His work in leading Nextel’s recovery efforts through a period of several high profile disasters was recognized with a nomination for best recovery of the year by the Business Continuity Institute. Lou also led Information Risk, Fraud Management, and New Product Risk Management while at AT&T, where he developed his understanding of risk, cost, and opportunity trade-offs, opportunity risk, and risk appetite.
Lou holds an MBA and BS in Accounting from Rider University and also attended the Harvard Business School Executive Education course on Achieving Breakthrough Customer Service.
Lou will moderate the Strategic ERM Panel Discussion.